Scope of Services
IntellaTutor provides these tutoring services & websites to you, the "Client" or the "Contractor", and to any other entity on whose behalf you accept these Terms (collectively "you"). These Terms are entered into by and between IntellaTutor and you, and you accept them by: (a) purchasing lessons from IntellaTutor or accepting free classes (b) using the Site in any manner; and/or (c) acknowledging agreement with these Terms. You understand and are willing to pay forth all costs associated with tutoring/instructing services through IntellaTutor. These costs include but are not limited to: (a) lesson rates or special packages as listed; (b) processing fees as described on the site/emails; and (c) cancellation fees as described in our cancellation policy.
IntellaTutor Accounts
After making a purchase, that is whether you plan to "Pay as you go", "Special Packages & Memberships" or for 'Memberships' you will have an Available Lesson Balance that will be deducted from; after each session (total amount of lessons completed). Your IntellaTutor Account can be requested at any time or viewed by logging into your IntellaTutor Account. After your Available Lesson Balance reaches zero your account will no longer be active until you wish to continue using our services. If you owe or have not paid for any lessons that you have been serviced for; your account and any form of sessions from IntellaTutor will be suspended. All "lessons" or "special packages" purchased from IntellaTutor are NON-REFUNDABLE and expire 1 month after the original purchase. If your account has been inactive for 60 consecutive days without written notice to IntellaTutor you must pay a reactivation fee of $50.00, if your account is inactive for 90 consecutive days without written notice your account will be suspended.
Cancellations for Classes/Packages:
If you must cancel/reschedule a session, you must provide at least a 24 hours (prior to the scheduled appointment or class) notice to IntellaTutor via email/text otherwise your Available Lesson Balance will be debited from the total amount of lessons scheduled for tutoring. If the written notice has been received in 24 hours of the scheduled appointment your Available Lesson Balance WILL NOT be debited from the total amount of lessons scheduled for tutoring. If you must cancel due to illness you must provide a 24HR notice to IntellaTutor with a verifiable doctor's note. Once the doctor's note has been verified only then will the class be rescheduled. There are NO make-up sessions! If you do not show up to a class (and no written cancellation has been provided in advance notice) or an appointment you cannot reschedule or make up the lesson; it will be considered a 'No Show'.
Cancellations of Class/Session:
If you must cancel/reschedule a session, you must provide at least 24 hours (prior to the scheduled appointment or class) notice to IntellaTutor via email or by text. Your Available Lesson Balance WILL BE debited from the total amount of lessons scheduled for tutoring. If you must cancel due to illness you must provide a 24HR notice to IntellaTutor with a verifiable doctor's note. Once the doctor's note has been verified only then may the class be rescheduled. There are NO make-up sessions! If you do not show up to a class (and no written cancellation has been provided in advance notice) or an appointment you cannot reschedule or make up the lesson; it will be considered a 'No Show'. in which the class will be deducted.
Tardiness:
Regardless if you are late for an appointment, the lesson will begin from the time it was scheduled and end at the time it was scheduled. If an IntellaTutor Instructor is late, your appointment will begin at the time that they arrive and end after the scheduled allotted time.
Payments
All payments are made through IntellaTutor electronically by one of our third parties and via cash or check as instructed to by IntellaTutor that are non-refundable. When you "pay as you go" there is a minimum requirement of 2 lessons. If you purchase a "package" or "membership" you can secure your desired times and dates at a higher percentage than if you decide to "pay as you go"; these times desired cannot be 100% secure. If you are credited a lesson to your Available Lesson Balance/IntellaTutor Account for any reason (referrals or courtesy credits) you must have available lessons on your account before you can use that credit; credits are not refundable. Referrals or Courtesy credits are not redeemable for cash or any other form of payment and are only available for the type of lesson on your account Intellatutor does not automatically process renewals to customers for additional sessions. This is the customer’s responsibility.
Memberships
All Semester Passes or Annual Passes are based on availability and first come first serve basis. IntellaTutor reserves the right to cancel any appointments if necessary due to the unavailability of the tutor, in these situations we do our best to inform you 24 hours in advance. All lessons are private thirty-minute, forty-five-minute, or sixty-minute lessons unless you have purchased a customized package.
Group Lessons:
Group lessons are taught in rosters of 2-4 students per group class. The only way a class can be rescheduled is with the consent of the entire group. If one student misses a class; they are not allowed to have a make-up class, the class will be considered a 'No Show'.
Discounts & Promotions
IntellaTutor offers discounts and promotions to our clients in advance in exchange for a referral that will enroll with IntellaTutor. For instance; the client receives a $50.00 discount, so you are required to refer at least one person over to IntellaTutor. The person that is referred must successfully enroll with IntellaTutor. Your first successful referral that registers, satisfies your initial discount received. Any referral after that you will receive one free class added to your account. This applies to all discounts or promotions offered by IntellaTutor.
After Purchase
After you have purchased lessons, we will coordinate schedules with one of our tutors. We will assign a tutor who will fit into your schedule as closely as possible, however, we cannot guarantee any specific type of instructor or schedule. Your instructor's availability may alter after a period of time, in which case IntellaTutor will find a suitable replacement instructor or adjust your schedule accordingly. Remember if for any reason you are not satisfied with your current instructor, IntellaTutor will find a replacement and this does not meet the requirements for cancellation/refund.
Refund Policy
There is no refund policy, there are only a few exceptions where a refund is considered. It is the protocol of this establishment to exhaust all other options before offering a refund. (1) If a client is unhappy with their current instructor after the first lesson from enrolling, you must inform IntellaTutor via email (info@intellatutor.com) before the close of business that you would like a refund. The request for a refund will be reviewed, refunds are not issued for registration fees, membership fees, processing fees or completed classes. If a refund is approved outside of the first lesson, you will be billed an early termination fee of $100.00 (2) If the client no longer needs assistance with a particular course or activity yet still has monies and/or lessons due to them, IntellaTutor will hold those lessons until the next course or the next time that the client is in need of IntellaTutor. This balance can be transferred over to a family or friend of your choosing. We do not offer refunds if there is a change in instructor, a change in the instructor's schedule, limited availability, language barriers, or anything else not related to the client not being satisfied with the first lesson. The company, IntellaTutor will consider a refund only if (1) there are no available instructors in that particular field or location for an extended period of time beyond our waitlist of 30 days; if we do not have an instructor that can teach your child, you will receive a refund. The refund process can take up to 7-15 business days from the time that a written request for a refund is submitted to IntellaTutor LLC.
I further agree that I will not initiate a chargeback request to my card provider and that if in doing so, IntellaTutor will dispute said chargeback based on the agreeance of these terms and conditions.
Indemnification
Client shall be liable for and indemnify, defend and hold harmless Intellatutor, its respective affiliates, employees, directors and agents (hereinafter collectively referred to as "Indemnified Parties”) from and against any and all claims made by Client’s customers or any other third party threatened, asserted or filed against any Indemnified Party arising out of this Agreement, and for all other claims (third party or otherwise), actions, proceedings, loss, damages, liability, legal fees and other costs and expenses (including reasonable legal costs) paid or incurred by any Indemnified Party that arise out of: (i) Client’s breach of this Agreement, the agreement signed between Client and its customers and/or applicable laws or (ii) any claim by an Alliance or any third party on the basis of any other fault, act or omission by the Client or its affiliated companies, provided that IntellaTutor as soon as practically possible notifies the Client of any such claims.
Limitation of Liability
Except as provided herein, IntellaTutor disclaims all warranties, express or implied, written or oral, in respect of its Services including but not limited to warranties of Client’s ability and fitness for a particular purpose. The Client acknowledges that IntellaTutor’s service may not be uninterrupted and that the services provided by the tutors of IntellaTutor (which are independent contractors) which is passed on to the Client under this Agreement, can be brought to an abrupt end in any event whatsoever by Intellatutor for any reason whatsoever. It is further clarified that IntellaTutor is not providing to the Client any warranty or covenant on the quality or service provided by the Tutors. Notwithstanding the foregoing, Intellatutor shall use reasonable efforts to procure/enforce the quality of the tutors' obligations/services to it to the extent it is able to do so under the terms of its direct agreements with such tutors.
Electronic Communications
Visiting https://www.intellatutor.app or sending emails to Platform constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Platform is not responsible for third party access to your account that results from theft or misappropriation of your account. Platform and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
Platform does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://www.intellatutor.app only with permission of a parent or guardian.
Links to Third Party Sites/Third Party Services
https://www.yourdomain.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Platform and Platform is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Platform is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Platform of the site or any association with its operators.
Certain services made available via https://www.yourdomain.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://www.yourdomain.com domain, you hereby acknowledge and consent that Platform may share such information and data with any third party with whom Platform has a contractual relationship to provide the requested product, service or functionality on behalf of https://www.yourdomain.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use https://www.intellatutor.app strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Platform that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Platform or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Platform content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Platform and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Platform or our licensors except as expressly authorized by these Terms.
Use of Communication Services
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
Platform has no obligation to monitor the Communication Services. However, Platform reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Platform reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
Platform reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Platform's sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Platform does not control or endorse the content, messages or information found in any Communication Service and, therefore, Platform specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Platform spokespersons, and their views do not necessarily reflect those of Platform.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials Provided to https://www.intellatutor.app or Posted on Any Platform Web Page
Platform does not claim ownership of the materials you provide to https://www.intellatutor.app (including feedback and suggestions) or post, upload, input or submit to any Platform Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Platform, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. Platform is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Platform's sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
Third Party Accounts
You will be able to connect your Platform account to third party accounts. By connecting your Platform account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
International Users
The Service is controlled, operated and administered by Platform from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Platform Content accessed through https://www.intellatutor.app in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Platform agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
Termination/Access Restriction
Platform reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington and you hereby consent to the exclusive jurisdiction and venue of courts in Washington in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Platform as a result of this agreement or use of the Site. Platform's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Platform's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Platform with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Platform with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Platform with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Platform reserves the right, in its sole discretion, to change the Terms under which https://www.intellatutor.app is offered. The most current version of the Terms will supersede all previous versions. Platform encourages you to periodically review the Terms to stay informed of our updates.
Terms & Conditions
These terms and conditions/policies are subject to change without notice to the client. These terms and conditions are binding under the applicable state laws. If you have any questions about the above terms or policies please contact IntellaTutor at 844-PRO-7946 or info@intellatutor.com.